Intamac’s rapid messaging service, Emergency Call, helped the local councils react to last week’s bombing incidents in London.
The service, which allows Emergency Planning departments to rapidly call council staff to an incident via a simple online account, was proven to be fully robust during the incident. While the mobile phone network creaked under pressure, Intamac’s approach of delivering alert messages by landline telephone, text message and email found the recipient in every single case.
In the London bombings, Emergency Call was used by Barnet council to ask for staff assistantance in setting up incident support rooms. In over 50% of cases the staff received the Emergency Call messages and had arrived on site before the initiator of the messages arrived himself.