See How it Works

Alarm Monitoring:

If an attempted burglary is detected, Home Manager™ automatically raises the alarm to your Contacts List as follows, by text message, voice call and e-mail:

Step 1. An automated telephone call is made to your property first. This helps identify false alarms. Resetting your alarm panel will cancel the alarm, and prevent further messages being sent out to your Contacts. Otherwise:

Step 2. Your 1st Contact is notified. This could be your own mobile and work office phones, and nominated e-mail address as well.

Step 3. If there is no response from Contact 1, your 2nd Contact is then notified - this may be a neighbour or friend.

Step 4. If there is no response from Contact 2, your 3rd Contact is notified. This step is repeated until all 6 Contacts have been messaged, or someone has responded.

As each person in your contacts list can receive a text message, an email and a voice call, a total of 18 Alert Messages can be sent out. The cost of all these messages are included in the monitoring fees.